Satisfactory Academic Progress Requirements (to be eligible for financial aid)
In accordance with federal regulations all financial aid recipients are required to make satisfactory academic progress (SAP) towards their degree and be in good academic standing in order to remain eligible to receive financial aid. In other words, you must achieve a certain number of credits over a period of time, called “pace”, and a certain cumulative GPA each year. If you do not make satisfactory academic progress then you will not be eligible to receive financial aid until you are in good standing. All financial aid including federal student loans, federal PLUS loans, grants, scholarships, and work study are subject to meeting the minimum SAP standards set by the university.
Graduate students must successfully complete all the credits for which financial aid has been awarded, as indicated on your financial aid award. “Successful completion” is defined as the receipt of a passing grade (A to D-). Grades of F (Failure), W (Withdrawal), U (Unsatisfactory), DNA (Did Not Attend), or INC (Incomplete) are not considered successful completion. In addition, all graduate students must maintain a minimum 3.0 cumulative quality point ratio (QPR) in order to be in good academic standing.
The Financial Aid Office will check Satisfactory Academic Progress at the end of the Spring term.
The Financial Aid Office will mail a letter to each student who fails to maintain the minimum academic progress standards detailing their deficiencies and the steps for reinstating financial aid eligibility. Students who have lost their financial aid eligibility have the opportunity to appeal for reinstatement.
The student must write a detailed letter explaining the extenuating circumstances (death, divorce, illness, etc) that hindered them from making satisfactory progress. The letter must come complete with documentation of the extenuating circumstances (death certificates, doctor’s note, etc.), and explain what has changed that will allow the student to make satisfactory academic progress at the next evaluation period.
A financial aid appeals committee made up of various members of the University community, including academic and administrative personnel, will meet to review the appeal letters. Decisions to reinstate eligibility or deny an appeal are made in a fair and equitable manner based on the information the student provided in the letter, the supporting documentation, and a review of the academic record. If the financial aid appeals committee approves the appeal then the student will be awarded their financial aid package for one term following the appeal and would be considered on “Financial Aid probation”. After completion of that term, the student must meet the Satisfactory Academic Progress requirements to be eligible for aid for future terms. If the appeals committee upholds the loss of financial aid then the student will need to make payment arrangements with the Bursar’s Office.
The maximum timeframe a student has to complete the requirements for their master’s degree or certificate is within five years of the date of completion of the first course following formal application to the program.
Withdrawal and Refund Policy
- Students will be eligible for a full (100%) refund of tuition charges if the course is dropped prior to 11:59pm on the first day of classes for each session.
- Students will be eligible for a partial (50%) refund of tuition charges if the course is dropped prior to 11:59pm on the third day of classes for each session.
- After the third day of classes there will be no refund of tuition charges and students will be responsible to pay the session bill in full.
- The University of New Haven’s online program tuition refund policy may be superseded by the laws and regulations of the students’ state of residence. Residents of the following states should click their state name to view the applicable policy: Maryland, Wisconsin.
Return of Title IV Funds
A withdrawal requires the university to calculate the amount of unearned aid a student has received. The university must:
- Determine the student’s official withdrawal date as documented in the Registrar’s Office. The withdrawal date is used to determine the percentage of the payment period completed and therefore the amount of aid a student earned. Students who have completed more than 60% of the session are not subject to the federal calculation.
- Determine the amount of aid earned by the student. The university must calculate earned aid by multiplying the total aid disbursed or which could have been disbursed (excluding Federal Work study) by the percent of the payment period the student completed.
- If less aid has been disbursed than a student has earned then a post withdrawal disbursement must be made. The university will notify the student in writing within 30 days of the withdrawal date that a post withdrawal disbursement is available. The student must respond within 14 days of notification in order to receive the funds. The student may accept all or part of the post withdrawal disbursement. If more aid was disbursed than earned then the university, the student, or both must return all unearned aid in a specific order:
1) Unsubsidized Direct Student Loan
2) Subsidized Direct Student Loan
3) Federal Perkins Loan
4) Federal Direct Graduate PLUS Loan
Students are responsible for repaying all unearned aid a school is not required to return, as well as any balance created on their university Bursar account by the application of the Title IV return of funds formula. The university will notify the student in writing within 30 days of determining an overpayment. Students must repay as follows:
- Loans – repayment according to terms of the loan
- Grants – repayment is 50% of unearned grant
Students who owe Title IV grant repayments have 45 days to:
- Repay in full
- Make arrangements to repay the university
- Make arrangements to repay the US Department of Education
Students who fail to take positive action to repay their grants will be reported to the Department of Education and NSLDS www.nslds.ed.gov immediately after the 45-day period has elapsed. Additional information and sample worksheets are available in the Financial Aid Office.